About

The Hair Solutions For Today blog was created by Paula Young.  We’ve been helping women with hair loss for over 30 years.  Our products include wigs, hair pieces, headbands with hair, volumizers, clip-on ponytails and hair accessories.  You can visit our site at www.paulayoung.com.

85 Responses to About

  1. Paula says:

    short bob

  2. Rita Naidoo says:

    Hi,

    I would like to visit your store. Do you have any in the Seattle or surrounding areas.

  3. Sandy McEachern says:

    My face is round and I’m a young, active Grandma of 66. Can you advise which patterns are for round faces? Thanks a bunch.

  4. Do you have wigs for round faces? Thanks

  5. Elaine Goodman says:

    why can I not enter my registered address. I would like to place an order

  6. Victoria Meurer says:

    I have a couple of Paula’s wigs and really like them. I have returned a lot more than I bought because all the women in the catalog are so young and it is hard to see what they woud look like on an older person like me. I think they should have more older women in there book so you can tell what they would look like. Why to all the models have to be so young anyway?

  7. Gilda Leigh says:

    I just have one question for Paula Young and her neat wigs. There are some of them that I really like, but you can only get them in average and not petite. It’s the short one, like Haleigh #A2382, Daisy #A2131, and Animation #A2199. Is there any chance that you will be making these three wigs in a Petite and not just average?
    Thanks,
    Gilda Leigh

  8. Ginger Spooner says:

    I have several Paula Young wigs that I just love! When I had no hair from chemo, I had a LITTLE problem keeping them on though. Now that I have some fuzz, they ride up ALL the time and even almost came off during a high wind. How can I keep them from slipping until my hair grows out long enough to make some pincurls to pin them to????

  9. Bee Jay Williams says:

    Is there a glossary of terms as used in the descriptions. For example :( Open Ear Tabs) or (toupe Clips) and more . . . . Do you have a How-to site/book/video available???

  10. zahava says:

    I love the color of Kris#A4520 the color is champagne # 102S8.
    What I want to order is the piece “pull on puff ” found on page 50, #A2095 in the color of the above wig.
    Is that possible or, do you have a suggestion for the closest color twith the same affect of champagne with roots?

    Another question, do you deliver outside the USA?
    What is the cost of the delivery?
    thank you in advance for your answer.
    Zahava

  11. Geri says:

    I agree with the commet from Victoria Meurer. I am certain a lot of older women are in the same position. It is very hard to picture yourself with the wig, when all the models are young and lovely. Even the gray wigs are worn by young faces. What about us older women? Aren’t we pretty too?
    Please show some older models as well. We must be a large part of your customer base.

  12. Betty Nobles says:

    Does Paula Young have falls?

  13. I am on medication , have a lot of stress in my life and my hair has thinned out a lot. I thought about getting a wig when I received a Paula Young catalog, but kept putting it off. I finally bought one on sale. Well I now have 5.I have tried some styles that didn’t look right on me and sent them back, no hassle. I get so many comments on my hair and I just say thank you. A few months I was paying for my purchases and I asked if it was a 15% off senior day. The clerk looked at me and said , why, your not one of them.I told her I loved her ,but I have been one for many years. I had to show her my I.D. They truly are as easy to wear as they say. Shake it out,run your fingers through it and sometimes a comb. By the way, I turn 67 on the 14th of August,2009
    THANK YOU PAULA YOUNG!!!!!!!!!!!!!!!

  14. Judy says:

    Can you please bring back angelina and also why not have all your wigs in size Large

    • Kerrianne says:

      Hi. I happen to have 2 brand new Paula Young Angelina wigs in size large. One is color #12 and one is color #8/12. I bought them years ago, but have never worn them (only one has been tried on). I listing them on Ebay if you are interested.

  15. Judy says:

    Hi everyone whats up? Anyway check out my blonde
    “hair” wig. Angelina I just love that wig only prob is Paula Young is not selling that one anymore:(
    I’ve been getting alot of compliments mostly good ones lol. I’ve got alot of wigs from paula young. Also I’ve got the Brittany wigs 2wice and they both are in different colors.

  16. Hi guys; Am new to paula young. I really love the look of Abby #A5504 & wanted to order her. She was one of the few that actually came in a mini petite.If she’s been the #one style since 2003,why isn’t she also in the this next issue?. Please let me know if she is still available. Thank you

  17. Janet Dunigan says:

    Q!uestion: Do you have stores where I can go to try a wig on? I am not happy with the one I ordered and plan to send it back. I hate to order again and take a chance on not liking it?

  18. jeanne says:

    I think the Paula Young website would benefit from having online chat available. It’s hard to hear sometimes on the phone and online chat would be nice to use during a break at work, while a phone call, with others listening, wouldn’t be comfortable.

  19. Gayle Ross says:

    Just want to say I love the new features of the online and print catalog which show us what the different types of fasteners, etc. are for and how to use them. I was recently asked what I thought would make the catalog better, and these features are just what I suggested. Thank you for listening to customers and making it easier to make a decision which style is the best type for me. I finally found the right hairpiece,and it’s like you read my mind. It’s the Hollywood Bang hairpiece and it’s just what I needed. It is going to become my everyday hair, since I have very thin hair. Thanks again for the great customer service.

  20. June says:

    I’ve recently started wearing wigs due to always having had very fine and thin hair which is continuing to thin. I’ve purchased 4 wigs in each of the colors ‘Flame’ and ‘Irish Red/Russet Frosted’. The length of each wig is a bit longer than the one before it so that it appears that my hair is growing out or that I’ve gotten it cut. After wearing a wig for a week, I change to the next longer one. After a cycle of one color, I change to the shortest of the other color and then change to a longer one each week. The styles of each color set are similar. The Flame wigs are all straight and the Red/Russet are all wispy. I’ve received many compliments on all of the styles and everyone who knows that I’m wearing a wig speaks of how natural they each look. I love them for that reason and that they are so reasonably priced, particularly with a coupon and/or on sale. I’ve purchased only Paula Young wigs.

  21. Vesna Cujic says:

    Can you please tell me what is the name and color of the wig in your video “How to put on your wig video” ? I really like it.
    Thank you

  22. Vesna Cujic says:

    Please tell me what is the name of wig in your video “How to put on your wig video”?
    Thank you

  23. Vera Salmons says:

    I am ordering a hair piece wig I would like very much to get the long pick you have to be able to pull some of my own hair through to kind of mix in

  24. Lorraine says:

    I loved the wig named “Alyssa” (A2134)….and now it’s gone. Is it is possible that it will ever be back? Is there another place to purchase it, or is it gone forever? Sometimes us ladies find a wig style that is versatile and is perfect for us, then it’s discontinued. It’s difficult to find one that you really love seeing yourself in, so I wish that there would be a place we could go to buy the ones we love. I have used your service for YEARS and am so disappointed at losing Alyssa…..

  25. Judy says:

    Happy Thanksgiving everyone:)

  26. Judy says:

    Yep Paula Young has falls

  27. janet Baxter says:

    I’m trying to order a wig . Color Me Exquisite, but you’ve changed your cite so I can’t seem to order, Regards, Janet Baxter

  28. Judy says:

    I agree with the chatroom it would be alot of fun chatting with other PY customers. Also I was wondering how can I get a PY credit card??

  29. Barb Schuh says:

    What is the meaning of “Permatease”?
    I tried to order Isabella #A3417 from my sales catalog and it was not the same price as quoted in catalog?

  30. Barb Schuh says:

    What is “Permatease”. Why is price of A3417 different when I try to order on line than from the sales catalog?

  31. BJ South says:

    Generally how long should a synthetic wig last (with proper care)? My mother (85 yrs old) has many Paula Young wigs but has been using Aquanet hair spray and they appear very matted and I doubt they will recover, even if cleaned properly. Also it appears that the skull caps have lost their elasticity and she’s using large bobby pins to keep it on her head. I just need some information to give to her so we can look at replacing some of her wigs.

  32. Ann Simpson says:

    I have several of your wigs but I would like to see
    more of the Mini Petite wigs. There are only about
    3 in the catalogs. I have to take my wigs up and
    sometime they still don’t fit. Please let me know
    if you offer more in the Mini Petite or smaller.

    Thanks, Ann

  33. fashionhairstyles says:

    This is a great source of information for hairstyles! My readers would find this a useful resource. Can I link to your blog?

  34. cathy says:

    I love my Paula Young wigs! I have gotten so many compliments, and my husband says they make me look ten years younger! I put off trying wigs for several years until I finally reached the point where I could no longer style my thinning, over-processed hair. I found Paula Young to be the best solution for my dilemma.
    The only thing I find frustrating is that, while there are so many marvelous new styles coming out in the catalogs, I find none of them in my size, large. Time after time, I look at the exciting new styles in the catalog, only to be disappointed, knowing I won’t be able to try them. I can relate to the frustration that the petite and mini-petite ladies are having. PLEASE give us more variety in our sizes, and you will sell more wigs!!!

  35. Linda says:

    I love the Wavy Clip-On. I have issue with the “quality” of the butterfly clip. I haven’t worn this out by any means but, one side has only 3 teeth out of 8 left, the other has 6 left. I don’t like to have to replace this piece because the clip is broken. The hair is still good. There is no way I can replace the clip or I would. This is a my favorite style.

  36. Ginny says:

    My biggest problem w/wigs is that after your own thins so much you can no longer do a thing with it a wig looks like a ton of hair. Somebody should come up with lesser amounts of wig hair so a woman does not go from thin, thin, thin to looking like she has way too much hair. It surprises me this angle has not been addressed.

  37. Judy says:

    Can you please please please bring back the angelina wig?

  38. linda schayer says:

    please show more older models, i am 66 help

  39. Julia Pagano says:

    Hi
    Could i pass the security check at the airport if I wear hair volumizer with metal clips ?

    thanks,

  40. Elsa says:

    I have a suggestion that I think a lot of your older customers would like to have. Some of us have SOME gray hair and would like the wigs we wear to appear “natural” for our age. I personally would like to see some of the darker brunettes and alburn shades with about 10% gray. I won’t order all gray or 25% or more gray, as that’s too much for a person who is trying to go with a natural shade that is starting to go gray.
    I also agree with Ginny, that those of us older ladies, with thinning hair would like to buy short styles, without “LOTS ” of hair.
    How about it ladies, do others agree with me?

  41. Agnes Cohen says:

    Thank you for your “petite” wigs. They are too thick, however, and I always have to take a new wig to a beauty salon to thin out. Can you please rec. a very light and LESS volume short curly wig??

    I just ordered a wig. Hope it’s not too full as I have a small face and head. Thanks

  42. Agnes Cohen says:

    The above request is as “Ginny” asked as well. Less hair on the wigs PLEASE, esp. on the petite ones…thanks, A

  43. marie rosenquist says:

    I am wanting a light weight short wig that is completely hand tied.

  44. Please bring “Alyssa” back- by far – my favorite – color “Flame” or #30 Auburn. Anyone out there have an Alyssa they don’t want or need in one of these colors that they would sell to me? I’m in Michigan

  45. Beverly Shupe says:

    I am so disappointed. I have been ordering and wearing Gentry II in Lg SF51/60 for well over a year and love it. I get so many compliments on it. I came on paulayoung.com today to order more and I find you don’t carry them any more. I tried looking at all other wigs to see if I can find one comparable, and I find that you don’t have even one and the majority of your wigs are only in average. Now I must look somewhere else to try and find one, and I was so high on Paula Young.

  46. on this date nov:15, 2010 at 4:00p.m. i still have not received my order and the order no. is p4947281. i have not found a place to check on this order.please e-mail me with this information. thank you.

    willene m. meek

  47. Jan Oxendale says:

    Marie,

    If you are still checking an answer for your question, try the Sheer Colleen wig. It is more expensive but all hand-tied and looks nice. I’m glad to see that Paula Young is now offering monofiliment tops. I have too many wigs now though, so it will be a while before I can try one. The volumnizers are nice to wear if there isn’t too much wind. I just bought the newer Abby volumizer and notice it is a different weave and that may help. I like the lightness of the volumizers and the fact that they don’t bunch up at the crown. It would be nice to see one made with human hair and a mono top for those of us who prefer a natural looking part. I think there is one in a bob, but it would be nice to see a short one. Whisper Lite is a good weight hair for the wigs and will not appear as full as the others. I realize that those of us whose hair has thinned so much will not be able to find a wig that is too thin. Don’t think they can make them like that unless you go to a really expensive hair system. We just have to get used to having more hair when we wear the wigs. Again, I’ve found Whisper LIte to be one of the nicer synthectic hair fibers.

  48. terri glasner says:

    I would like to know the color of the wisped away grey wig A 1043

    • Hi Terri. The gray wig shown for the Wisped Away Wig A1043 is color #51, 75% Gray 25% Brown/Black. Feel free to order a color swatch if you are having difficulties choosing the right shade for you. You can order a free swatch here. Thank you and have a great day!

  49. terri glasner says:

    I made an error, the wig number is a1043

  50. Norma Thompson says:

    Do you have any stores available to try on some wigs to find the best style for me. I am in AZ. 85374

    • Hi Norma. Unfortunately, we do not have any stores in Arizona. Our factory store is in Massachusetts. We do have a style guide available on our site to help you choose what will be the best style for you. You can find our style guide here. Hopefully this information is helpful to you. Have a great day!

  51. karenwalker says:

    i just recieved a magazine and i am looking forward in trying one of your wigs. karen

  52. DebiCarnes says:

    I have purchased 9 Paula Young wigs. I first began when I had cut my hair that’s thinning on top to a short style. Then I purchased some of the mid length styles, and now I am getting longer styles, because my hair is longer. I am disappointed that we do not have as many views and colors to see the wigs in on the “updated” site. It was very helpful to see the different colors NAMED on the pictures. I would also like to see the colors listed on the pictures that are in the catalog. And, finally, I am still searching for a shade of brown with mahogany colored highlights. Probably Jaclyn Smith’s Raisin Glaze is close to my natural shade, but with a no return policy on such an expensive wig, I can’t take the chance to order one to find out.

    • Hi Debi. We are always looking for ways to improve our website and your Paula Young experience so thank you for your feedback – it’s really appreciated. As for our return policy, if you are not completely satisfied with your purchase, you may return it for an exchange or refund. Returns must be received within 30 days of the original ship date. If you’re looking for a particular shade of brown, your best option is to order a free color swatch here. Thanks again Debi!

  53. Tamar says:

    I have been a Paula Young customer for more than 20 years and been very satisfied – till now. The style I have been wearing for nearly 5 years, Rosaria, has been discontinued, and there are now NO wigs that meet my needs, namely:
    Mid-length
    Curly or very wavy
    LARGE size

    I hate to leave Paula Young but it looks as if I will have to go elsewhere.

    • Hi Tamar- If you’re looking for a similar style to Rosaria, I’d suggest Naples. Another option would be to have your stylist cut the Brittany wig into the mid length you’re looking for. Hopefully this information is helpful! Thank you for your patronage over the past 20 years.

  54. Love the wigs I have bought so far but am very disappointed in the new updated website. When I click to enlarge the picture only stays on the screen briefly. also the other views when enlarged do the same. I like to get a really good look at the style front and back but this is impossible.. The information on each wig is in a better form. I appreciate that.. Is the picture supposed to go away quickly? Thanks in advance for your reply.

    • Patricia says:

      Hi Raylene. Thank you for your feedback. In order to view the thumbnails for a longer period of time please be sure to click on the image (hovering over the image will make the image disappear quickly). Hopefully this piece of information helps!

  55. Joyce says:

    I cannot get the promo code to work on my order. I kept thinking it would appear, but I am at step 4 and it still is not applied to my order. I LOVE your Color Me Exquisite and thought I would take advantage of it being on sale. HELP!

  56. Marlene says:

    When will you start making the cool comfort wigs in petite sizes? Average is just to big.Thank you

    • Patricia says:

      Hi Marlene. Thank you for your feedback. We are always evaluating the performance of every style to see if expanding the size and color is a good fit. I will pass your suggestion along to our merchandising department! Thanks again & have a great day!

  57. JUDITH murphy says:

    to many of the styles I like are to big for me, I need petite, the one I like is new deanna # a1038, I love it because it is short the color is sunny golden blond, I like short wigs and not curley .

  58. Laura says:

    I’ve been a long time Paula Young customer & have always enjoyed everything I’ve bought. I get so many compliments on #A5019 Florence Human Hair wig. However, it seems to have disappeared. I got an email alert yesterday telling me it was on clearance. I was so excited, I clicked the link in the email planning on buying at least 2 or 3 only to be told that the item was unavailable. I got another email the day before advertising “new” Revlon styles. I especially liked #A2457 Kendra, even though it’s synthetic. Same thing…clicked the link to buy, oops sorry that one is unavailable, too despite the fact it shows up all over the website! In fact of the 13 new Revlon styles offered in the email I received, 6 of them were unavailable when I clicked the link. You offer no long human hair wigs, everything is very short, most of the styles are what I would expect an older (no offense to all of the beautiful mature ladies out there!) I would like to see younger, long styles. Unfortunately when I do see them, the information is completely misleading in that they really aren’t available, I’m so frustrated that I have no choice but to shop elsewhere. It’s quite disappointing. While Paula Young has never had much of a selection of what I would consider appropriate for younger wig wearers, at least what you did offer was really available to purchase.

    • Patricia says:

      Hi Laura. The email you received notifying you that the Florence Human Hair Wig was on clearance was a last chance email and was available on a first come-first serve basis. We’d like to thank you for bringing the new Revlon styles issue to our attention. We are currently experiencing issues with our inventory counter for that particular brand. If you are looking for younger looking styles, we recommend our sister-site, Wig.com.

  59. Rita Arnold says:

    Pls consider telling us more on the pics posted such as the color that is pictured. Also, I would order many more styles if there were more in LARGE sizes
    i.e. INVITATION & HORIZON. I will keep an eye on the website to see if you get them in stock

    • Patricia says:

      Hi Rita. Thank you for your feedback. We are actively working on providing our customers with more photos (and descriptions). Also, the Invitation Wig is now in stock. Thank you!

  60. Laura says:

    Thanks for the suggestion for younger styles. Checked out the site and found my Florence wig…in one color and at twice the price. There were 18 different styles of long human hair wigs but only 4 were European style, not much selection unless you’re a person of color.
    I would be happy to purchase a wig from Paula Young, there were a couple of new Revlon styles I like but they’re still not available. You say you have had problems with the inventory counters on that line. I understand that. What I don’t understand is that you continue to advertise them all over your site and send emails advertising them. It’s a waste of your customer’s time.
    I’ve been a customer for years, but have lost all faith in your company.

    • Patricia says:

      Laura-I understand your frustration. We are actively working on having the inventory counter resolved as soon as possible. We are sorry for this inconvenience.

  61. sandra hendrickson says:

    Can I track my order when its been sent out and how do I do it if i can?

  62. Lynda says:

    Stretch-a-comb. These hair pieces work better on real hair. When my daughter pulls her hair up into a bun, the bun part fits very nicely into the middle of the combs and the combs fit securly into the bun–All the stretch-a-comb pieces she wears are beautiful and she has received many compliments!!! They have been such a “hit” that a family member and her friends are ordering them to wear for prom this year.

  63. Lynda says:

    I have only been a “Paula” customer for 6 months. Before noticing that I could order a color swatch, I ordered many wigs in different colors and had to return alot. I NEVER had one problem with returns!!! Thank you Paula!!! Great service!!! Yes, like some of you, I would like to see changes in some areas, however I beleive like any business there are pro’s and con’s and when we share what we would like to see different and those ideas are implimented or takin into consideration to meet our needs it’s worth staying devoted to that business. I think Paula is one of those businesses that wants to meet our needs, so… over-all I will continue shopping with Paula because I LOVE your wigs!!!!!

  64. Mary Lee says:

    Please take me off of your mailing list. Your wigs do not meet my needs at all. I have tried and tried to get something suitable (alopecia totalis) with no luck in style, color, hair, or feel (they all itch). Thank you.

    • Patricia says:

      Mary Lee, would you like to be removed from our e-mail list or our catalog list? If you’d like to be removed from our catalog list please email PaulaFans@scdirect.com with your full name and address. We’ll remove you from the list right away.

      Thanks,
      Patricia

  65. Juanita says:

    Are you discontinuing the color Irish Red Russet?………….I do not find many styles in that color these days. Also, I do not like your regular auburn shades; they do not have enough red in them and there is too much brown and blonde going on.

    • Patricia says:

      Hi Juanita. Unfortunately, we are discontinuing Irish Red Russet. It is still available in select styles, but will be out of stock shortly. Just to let you know, we can special order discontinued styles and colors for you if you commit to buying at least 4 wigs. If you are interested, please feel free to email us at PaulaFans@scdirect.com. Thanks!

  66. lorette says:

    hi, i would like to know if i am able to change the color of my hair pieces?? it’s a little to dark…

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